Privacy Policy

FIRSTEC Co., Ltd. (hereinafter referred to as "our company") respects the privacy of our customers and gives due consideration to personal information based on the "Act on the Protection of Personal Information" (hereinafter referred to as the "Personal Information Protection Act"). We strive to carefully protect and properly manage personal information.

In principle, the personal information of our customers will be used for the purpose of providing information on our services, opinions and requests regarding our company for future improvements, and responses to inquiries.
If the personal information is to be used for any other purpose, the purpose will be specified in advance when the personal information is provided.

We will use personal information to the extent necessary to achieve the following purposes of use.
When using personal information for purposes not specified below, we will do so after obtaining the consent of the person in advance.
(1) Responses to requests for quotations and consultations, and sending of materials
(2) Shipment of ordered products
(3) Guidance on sales activities and after-sales services related to products or services handled by the Company (including new products)

We will take necessary and appropriate measures to prevent the leakage, loss or damage of personal information we handle and to manage other personal information safely.

When entrusting all or part of the handling of personal information to a third party, we will conduct a strict investigation of the third party and ensure that the personal information entrusted to handle is safely managed. We will provide necessary and appropriate supervision to employees.

The Company will not provide personal information to third parties without obtaining the prior consent of the individual, unless otherwise stipulated by laws and regulations such as the Personal Information Protection Law.

If the person in question requests disclosure of their own personal information, we will promptly disclose it.

In that case, if we cannot confirm your identity, we will not respond to the disclosure.

If there is an error in the content of personal information and there is a request for correction, addition or deletion from the person in question, we will promptly respond to these requests after investigation.

At that time, if we cannot confirm your identity, we will not respond to these requests.
If you have any of the above requests or inquiries regarding our handling of personal information, please contact us at the address below.

[Contact information] FIRSTEC CORPORATION
1 Chome-15-11 Nakashinkai, Higashiosaka, Osaka 578-0911
TEL 072-960-3340  FAX 072-960-3399

The contents of this policy are subject to change.
The revised policy shall take effect from the time it is posted on this site, unless otherwise specified by the Company.